Category: Membership

November Data Drop: Using Membership KPIs to Assess Success

The relationship between membership conversion and retention can often be misunderstood, leading to strategies that may not support long-term organizational health. Membership conversion refers to the proportion of visitor households that become members relative to the total number of visitors. For ...

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Can We Have Too Many Members? 

Cultural attractions often rely on membership programs to foster community engagement, support, and sustained revenue. However, an excessively large membership base can pose several challenges for these organizations. By understanding these impacts, attractions can implement strategies to optimize t...

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